Formal Education
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IBM/WBENC Executive Program, Tuck School of Management, Dartmouth
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Wharton/Windhover Program for Pharmaceutical Executives, Wharton School, U of Pennsylvania
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MSOD, Organizational Dynamics, University of Pennsylvania
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BS/BS, English and Biomedical Science, Grand Valley State University
Professional Memberships
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Association for Computing Machinery Special Interest Group in Computer-Human Interaction (ACM SigCHI)
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Usability Professionals Association (UPA)
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American Society for Training and Development (ASTD)
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Organizational Development Network (OD Network)
Professional Certifications
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Certified Usability Analyst (CUA), 2008 (Human Factors International)
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(In progress) Certified Business Analysis Professional (CBAP), International Institute of Business Analysis
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(In progress) Certified Professional in Learning and Performance (CPLP), American Society for Training and Development
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Authorized to administer and interpret the Campbell Leadership Index and the LH-Step Assessment (Vangent)